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Customer Experience Associate Job

Actively hiring

Customer Experience Associate

Human Peritus

Gurgaon

Start date

Starts Immediately

CTC (ANNUAL)

₹ 3,00,000 - 3,60,000 ₹ 3,00,000 - 3,60,000 /year

Experience

0-3 years

0-3 years experience

Apply By

1 Jun' 24

Posted 2 weeks ago

Job

125 applicants

About the job

Key responsibilities:

1. Provide exceptional customer service by addressing inquiries, concerns, and feedback through various channels
2. Ensure a positive and seamless customer journey by resolving issues promptly and effectively
3. Build and maintain strong relationships with customers through active listening and empathy
4. Collaborate with internal teams to advocate for customer needs and drive continuous improvement in products and services

Skill(s) required

Effective Communication Negotiation & Problem-solving Sales pitch

Earn certifications in these skills

Learn Business Communication

Salary

Probation:

Duration: 3 months

Salary during probation: ₹18,000 - 25,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 3,00,000 - 3,60,000 /year

Perks

Informal dress code

Number of openings

About Human Peritus

Website

Human Peritus is a market leader in management subjects for multiple exams like UGC NET, bank exams, and UPSC. The team is from IITs and IIMs.

Activity on Internshala

Hiring since June 2018

37 opportunities posted

4 candidates hired